Cancellation Policy Zefyria Luxury Suites explains the terms and conditions that apply if you need to cancel or modify your reservation. Our aim is to provide clarity and transparency; therefore, we outline the following conditions so you can plan your stay in Milos with confidence.

Guests may cancel their reservation free of charge up to 30 days prior to arrival. As a result, this timeframe offers greater flexibility when organizing travel arrangements.

However, cancellations made less than 30 days before arrival will incur a charge equal to 100% of the total reservation amount. Likewise, the same charge applies in the event of a no-show.

Should a cancellation occur after the free cancellation period, the full reservation value remains payable. For this reason, we strongly recommend reviewing your travel plans before the applicable deadline.

In addition, travel insurance providers may offer coverage for unexpected circumstances. Consequently, guests may wish to explore available insurance options before confirming their reservation.

More information is available on the official European Union travel guidance page: https://europa.eu/youreurope/citizens/travel/index_en.htm

Whenever availability permits, we gladly assist with date modifications. Nevertheless, rate differences may apply depending on the selected period and accommodation type.

Accordingly, we encourage guests to contact our reservations team as early as possible to review available alternatives.

Where a refund applies, we process the amount through the original payment method. Subsequently, banks or payment providers may require 7–14 business days to complete the transaction.

Furthermore, for general information regarding consumer rights within the European Union, you may consult: https://europa.eu/youreurope/citizens/consumers/index_en.htm

In cases of officially declared emergencies or government travel restrictions, we review each situation individually. Whenever possible, we aim to provide fair and reasonable solutions in accordance with applicable European regulations.